Scattered Information
Isolated Data Points
So Many Screens
Getting Data In The Field
Identifying Equipment
Locating Equipment
Accessing Latest Procedures
Confusing Naming
Differences Between Sites
Proving Compliance

Lack of Process Awareness
Stoppages
Taking Too Long to Diagnose Issues
Controlling The Process
Reaching Targets
Predicting Problems Before They Happen
Too Many Reports
Providing Remote Support
Too Much Data

Lack of Process Knowledge
Poor Quality
Too Much Focus on Hardware
No Way To See Data
Understanding Complex Relationships
Unreadable Tag Names

People In The Field
Operations
Engineers