In The Field

Scattered Information
Identifying Equipment
Getting Information In The Field
Too Many Screens
Isolated Data Points
Accessing Latest Procedures
Locating Equipment
Confusing Naming
Differences Between Sites

Operations

Lack of Process Awareness
Too Much Data
Stoppages and Poor Utilisation
Taking Too Long to Diagnose Issues
Maintaining Control
Too Many Reports
Missing Targets
Difficulty Providing Remote Support
Predicting Problems Before They Happen

Engineering

No Way To See Data
Unreadable Tag Names
Understanding Complex Relationships
Understanding History
Too Much Focus on Hardware

Analysts

Inconsistent Data Timing
Limited Display Options
Incorrect or Invalid Metrics
Failures When Things Change
Deploying Across Sites
Informal and Unusual Data Sources

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Name
In The Field
Operations
Engineering
Analysts